1. AC Question's Avatar
    Hi, so i did a factory reset and it was working. then i updated to 4.2 or 4.3 i believe and it was working. then i updated it to 4.4 possibly and some time after that the screen shows the android on his back and says no command. i can go to fastboot mode but that's it. the device is rooted .
    05-16-2015 10:19 AM
  2. belodion's Avatar
    So what happens if you press-and-hold Power, then press Volume Up once?

    Posted via the Android Central App
    05-16-2015 11:15 AM
  3. B. Diddy's Avatar
    That should be the correct button press. See this guide: http://forums.androidcentral.com/goo...tion-wipe.html
    belodion likes this.
    05-16-2015 12:12 PM
  4. belodion's Avatar
    (The OP has explained in a PM that when this is done, there are no options for Factory Reset or Wipe Cache Partition.)

    Posted via the Android Central App
    05-16-2015 12:44 PM
  5. B. Diddy's Avatar
    I see. What options are there in the Recovery Menu? Does it say Android System Recovery <3e>, or is it a custom recovery?
    05-16-2015 03:20 PM

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