Why my Note 4 suddenly died?

[AC Question]

who's using my Galaxy Note 4 & I was on chrome and it randomly just froze the and I pressed the lock button and the screen turned off but it wouldn't turn back on so I took out the battery and it isnt turning on again, what happen?

 

[B. Diddy]

Welcome to Android Central! How long did you try holding the Power button for? Keep it down for about 10 seconds. If that doesn't help, see if you can boot into Recovery Mode and wipe the cache partition: https://support.t-mobile.com/docs/DOC-14686

If you just can't get the phone to turn on, the battery might have failed--try a new one. If that doesn't work, then it might be a motherboard failure.

 

[Nico_schneiter]

Its completely unresponsive

 

[B. Diddy]

That's a problem. Bring it to a repair shop, or if it's still under warranty, contact Samsung.

 

[Cellphone Stop]

what is the latest on this? I have one just like it, and I'm interested on knowing how to proceed.

 

[belodion]

what is the latest on this? I have one just like it, and I'm interested on knowing how to proceed.

Welcome.

It sounds to me like a battery or hardware failure rather than anything device-specific, but you could try posting in the Samsung Galaxy Note 4 forum where other users of the device may be able to make helpful suggestions.

Posted via the Android Central App