1. AC Question's Avatar
    My husband has the exact same phone and his prompts a window to pop open on the PC immediately when plugged in via USB.
    05-25-2015 07:04 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you plug in via USB, does a USB connection notification appear in the notification bar? If so, swipe down the panel and tap the notification--make sure MTP is selected.

    If you don't get that notification, then try a different USB cable. If different cables don't work, then there might be a problem with the microUSB port. Make sure there isn't any debris lodged in there. If it looks clean, you might have to bring it to a repair shop to replace the port.
    05-26-2015 05:31 PM

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