A
AC Question
Hello!
I need some help. While changing batteries, I pulled out the battery with 1% left and replaced it with the battery that was charged on a separate docking charger. From that point on, the phone will not turn on or recognize the charger (no LED light flashing). I tried using different chargers and even a different battery from another S4 but nothing worked. I also cleaned all contacts.
I tried booting in safe mode and nothing. I recently plugged into my computer and got a message saying qhsusb_dload message. After researching that, it looks like that message happens when the phone has been "bricked" after a failed "root". However, my phone is stock and was never rooted. The only software change was the phone updated to Android Lollipop a few days prior to this mess. Please help!
Thank you,
Rob
I need some help. While changing batteries, I pulled out the battery with 1% left and replaced it with the battery that was charged on a separate docking charger. From that point on, the phone will not turn on or recognize the charger (no LED light flashing). I tried using different chargers and even a different battery from another S4 but nothing worked. I also cleaned all contacts.
I tried booting in safe mode and nothing. I recently plugged into my computer and got a message saying qhsusb_dload message. After researching that, it looks like that message happens when the phone has been "bricked" after a failed "root". However, my phone is stock and was never rooted. The only software change was the phone updated to Android Lollipop a few days prior to this mess. Please help!
Thank you,
Rob