1. AC Question's Avatar
    I'm getting an error message from Google play when trying to download an app its the RPC:S-7:AEC-0 error receiving information from server message. One suggested fix is to remove and reinstall Gmail account. To remove Gmail account, message comes up saying, to remove account you have to use factory reset, which will clear data. What data is affected?
    05-28-2015 12:26 PM
  2. VW Maverick's Avatar
    What device do you have?
    It should not require a factory reset to do that.
    Try this:

    Go to settings >application > Play Store >Clear Data & Clear Cache.
    Go to accounts >Google >Remove account.
    Reboot device.
    Again, go into Settings>Account >Google >Log In.

    anon8380037 likes this.
    05-28-2015 12:52 PM

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