05-31-2015 12:16 AM
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  1. AC Question's Avatar
    AC Question
    when i press keypad keys (e.g. inputting a pin whist calling voicemail) during an active call, the tones do not work
    this only started with latest upgrade- i am using Samsung Galaxy note edge s5
    05-28-2015 10:10 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Is it responding to touch, but just not registering a tone? In the Phone app, tap Menu>Settings, and check the various menus for a DTMF setting. You might have to make the DTMF tone longer.
    05-29-2015 01:36 AM
  3. brentmorgans's Avatar
    brentmorgans
    the keypad works but no tones - there is no dtmf opnetion in any of the settings
    as mentioned, this only started being a problem with the most recent android operating system update - prior to that there was no problm
    e
    in this forum others have had the same problem and fixed it by disabling the car mode, but that doesn't work for me
    05-30-2015 10:28 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Can you clarify--do you have the Note Edge, or the S5? They're two different devices.
    05-31-2015 12:16 AM
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