1. AC Question's Avatar
    I went to check my pictures in the "photo" app and they are gone. I looked on my tablet and they are there. As well and on my computer. I tried changing different settings, but to no avail. Even when I try to click the pictures I want to backup, I get the "Google play has stopped working". Can someone please help me?
    06-01-2015 10:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Accounts-Google>[your Google account], and make sure Google Photos is checked on. Then go to Settings>Apps>All, select Photos, and Clear Cache/Clear Data, then Force Stop. Now open Photos again, and wait a few seconds for it to resync. Do you see the photos now?
    06-02-2015 02:39 AM

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