1. AC Question's Avatar
    My SD card seems to work just fine. A file manager on my phone allows me to delete, move, rename files etc. I can see every folder and every file. But when I connect my phone to PC with USB, I see SD card half full, but with only couple of empty folders. No pdf, video nor music files I know are there.
    06-04-2015 10:43 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the USB connection set to MTP?
    06-04-2015 11:05 AM
  3. Hatdojk's Avatar
    To be honest, I'm not sure how to check the connection option. I don't think I could ever change it on this phone. It was always default.
    06-04-2015 11:18 AM
  4. B. Diddy's Avatar
    When you connect via USB, swipe down the notification panel and tap the USB connection notification. That should show you the options. It's usually just MTP or PTP, although older phones also have a USB Mass Storage option.
    06-04-2015 01:10 PM
  5. Hatdojk's Avatar
    In notifications it just shows "USB connected". When I tap it, only portable hotspot & tethering settings show up.

    Ok, it's weird. I've just opened the internal memory form PC, and all files and folders from sd card are stuck there. It's 9GB of data while there is 1GB space in total on internal memory. How can I get it back to normal?
    06-04-2015 01:33 PM
  6. B. Diddy's Avatar
    Ok, go instead to Settings>Storage, tap Menu, and look for a USB Computer Connection option.
    06-04-2015 02:32 PM
  7. Hatdojk's Avatar
    I'm afraid there is no such option. The thing is, that it was all fine for over a year. Recently I had to do factory reset (phone freezing couple of times a day) and now most of the folders and files from sd card are displayed in internal memory, but I can't move, copy or delete them from PC level.
    06-04-2015 03:23 PM
  8. B. Diddy's Avatar
    It's possible you have the USB tethering option turned on, which might prevent the computer from reading the phone's internal storage correctly. Go to Settings>Wireless & Networks>More>Mobile Network Sharing>USB Network Setting, and make sure it's set to None. See this page for more info: HTC Desire 500 - Sharing your phone's Internet connection by USB te - SETTINGS & SERVICES - How-tos - Support | HTC United Kingdom
    06-04-2015 05:35 PM

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