11-11-2015 05:12 AM
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  1. AC Question's Avatar
    AC Question
    I can't download from google play. For ex. trying to install whatsapp an error appears.
    06-07-2015 01:55 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Does this occur on both wi-fi and mobile data?

    Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that does't help, go to Settings>Accounts, remove your Google account completely, then add it back again.
    nahoku likes this.
    06-08-2015 03:05 AM
  3. kathy13xia's Avatar
    kathy13xia
    Originally Posted by B. Diddy
    Welcome to Android Central! Which phone? Does this occur on both wi-fi and mobile data?

    Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If that does't help, go to Settings>Accounts, remove your Google account completely, then add it back again.
    Wow, that worked for my Nexus 4, thank you so much.
    B. Diddy and nahoku like this.
    06-08-2015 03:16 AM
  4. nawal nonossa's Avatar
    nawal nonossa
    Help me
    07-11-2015 06:31 AM
  5. Mukta Saxena's Avatar
    Mukta Saxena
    Despite clearing cache and data..force stopping google play,google play services and download manager and removing and adding account...problem remains...
    07-28-2015 03:52 AM
  7. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Originally Posted by Mukta Saxena
    Despite clearing cache and data..force stopping google play,google play services and download manager and removing and adding account...problem remains...
    Welcome to Android Central.

    Have you tried reviewing your payment methods? Or is that not relevant to you?

    Posted via the Android Central App
    07-28-2015 04:54 PM
  8. NicoM77's Avatar
    NicoM77
    what do you mean with the payment method? do we need to register that even if using only free services? In the past I always skipped that step and it did not give any error message
    08-18-2015 10:32 PM
  9. Khobaibnoori's Avatar
    Khobaibnoori
    Hi I cant downloaded app... from google playe
    11-11-2015 05:12 AM
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