1. AC Question's Avatar
    I shattered my phone screen completely, it no longer will let me go into my phone (the screen is completely black). My phone still turns on and the lights flick. I was not upset since I knew I could connect my phone into my PC to grab my photos and music.. but when I plug my phone into my PC it says "folder is empty". I have photos that I will never get back of my grandfather who passed away. I hope someone can help me.
    06-07-2015 02:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did the phone have a screen lock set up? If so, you have to unlock the screen before the computer can read the storage. This can obviously be tricky with a broken screen, but try this method: http://forums.androidcentral.com/gen...ed-screen.html
    06-08-2015 03:01 AM

Similar Threads

  1. Why does my location widget go on but only half off?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 06-11-2015, 08:30 AM
  2. easty rooting advice for Kyocera hydro icon c6730 no pc?
    By Christopher Diumenti in forum General Help and How To
    Replies: 1
    Last Post: 06-11-2015, 07:49 AM
  3. Why can't I move files from PC to my Samsung Galaxy S5?
    By AC Question in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 06-08-2015, 03:04 AM
  4. Why can't my HTC sync manger detect my phone?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 06-08-2015, 03:02 AM
  5. Dropping my cell phone service for google voice?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-07-2015, 05:37 PM
LINK TO POST COPIED TO CLIPBOARD