1. AC Question's Avatar
    Samsung Galaxy S6
    06-12-2015 04:49 AM
  2. Ellafi Mohamed's Avatar
    same problem here, the mobile data shortcut disappeared suddenly on 12/06/2015.
    I have s6 edge lollipop version 5.02
    need help plzzz
    06-13-2015 10:37 AM
  3. anon8380037's Avatar
    There have been thousands of views and many worldwide threads about this affecting a lot of S5 and S6 models.

    A poster here was shown it's now available by long pressing the Power button where there's now a mobile data option.
    I don't have either of these models but am interested if this works.

    Why they changed it without telling anybody?
    Perhaps because they're Google and they can.

    06-13-2015 11:37 AM
  4. neilsnm's Avatar
    Doesn't work on S6 edge
    06-13-2015 12:27 PM
  5. Lindsey M's Avatar
    No change when holding down the power button (same 4 options as usual). On a Verizon forum the rep have a link to fix, but it cleared someone's phone so (I think) they had to reinstall everything. Trying to avoid that...
    06-13-2015 12:29 PM
  6. Lindsey M's Avatar
    System updates are normal. There are settings to turn it off, but (like on any computer) updates can protect the system and are generally beneficial.
    06-13-2015 12:42 PM
  7. KnooKie_uK's Avatar
    same thing has happened to me today after i've removed and re-inserted my sim in my S6 Edge? Hope they fix this soon.
    06-14-2015 12:05 PM
  8. Kdoll83's Avatar
    My data shortcut disappeared today as well on my S6. Holding power button did not give any additional options. I had not received any software change notifications that I am aware of. :/
    06-14-2015 10:08 PM
  9. Tracey Dray's Avatar
    Mine has also done this today. My data setting button has vanished. Might try return to factory settings. I wish I never got this phone I've had enough of it. Also it overheats samsung said they fixed that problem well they haven't this overheats more than my S4
    06-15-2015 04:17 PM
  10. Remaz Osman's Avatar
    My mobile data disappeared too yesterday after lots of searching I found if I go to settings -data usage then I can access it. ..
    06-15-2015 06:19 PM
  11. Dardaniii's Avatar
    The same problem occurred to my S6 few days ago, and then suddenly the cell network was gone. So, i tried everything, i have formatted the software, hardware and did the root, factory reset, almost everything. :-(
    06-17-2015 08:35 AM
  12. anon8380037's Avatar
    06-19-2015 05:20 AM
  13. ROHITH RAJ's Avatar
    FOUND a solution to mobile data shortcut restore

    1. Install " QUICK PANEL RESTORE" from Samsung app store

    2 .Open it & click on restore

    Works perfectly well

    Thanks to Samsung care support
    06-20-2015 04:59 AM
  14. Graeme Barrett's Avatar
    Thanks for the advice. It worked. A bit confusing after clicking RESTORE when it says the app will be uninstalled, but worked it out. DO NOT uninstall it. And you have to pull down the quick panel, select edit, and drag the icons back to the top level, then click DONE.
    06-20-2015 08:08 AM
  15. David Stephany's Avatar
    Yes, the Samsung Quick Panel Restore works after you pressing the Restore button and then let it uninstall.
    06-22-2015 04:23 PM
  16. Jsand37's Avatar
    If you go to settings and select "advanced calling," it will take you to a page with an "activate" option. Select activate, wait 5 minutes, completely turn your phone off and then back on (NOT 'restart'), and it should begin allowing data use during calls.
    07-14-2015 06:53 PM
  17. Teri Jenkins's Avatar
    What does the icon look like? I installed a few of these and no option of restore.....
    08-11-2015 02:55 AM
  18. Marmo650's Avatar
    Alright you guys I got you covered to fix the "Mobile Data Shortcut" with 4 easy steps!

    . Add widget to homepage from left to right shows Power Left, Power Saving, Active Apps & the MB USED

    . Add widget to a backround page

    . Click on (far right on widget with bars) MB USED

    . Click on top choice MOBILE DATA

    . Turn off STANDARD DATA


    Hopes this helps guys,
    08-18-2015 05:35 AM
  19. Cheyenne Krobot's Avatar
    My Internet won't work. What do I do to get it to work?
    09-13-2015 08:43 PM
  20. Jamaican4Trump's Avatar
    Look for the "AT&T" app. Look for the app titled "USAGE MANAGER", It looks like a multi-coloured graph. Tapping this app will show the "MOBILE DATA" app.
    U can then press & hold the Mobile Data app to move it to the main screen for easy future access.
    Go Donald Trump 2016!
    09-19-2015 07:38 PM
  21. cleareskye's Avatar
    Make sure you are not in Airplane mode. Turn that off and the button reappears.
    10-27-2016 10:43 AM

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