Why does my Samsung Galaxy Fame keep randomly switching off?

A

AC Question

My Samsung Galaxy Fame was bought in December 2013 and since about February 2015 it keeps switching right off when I haven't manually switched it off. It does it even when I don't have low battery and it is really annoying as I have to go through the whole rigmarole of waiting for it to switch back on. It happens when I'm on the phone most of the time, if that helps. Thanks.
 

Rukbat

Retired Moderator
Feb 12, 2012
44,529
26
0
Visit site
After it happens and you turn the phone on again, look in the battery statistics (in Settings). Tap on the graph to get to the second page. Lopok for a sudden drop to 0 (it's called "falling off the cliff"). If you see that, the battery is throwing a dendrite (see Lithium Battery Dendrite links) and has to be replaced.
 

Members online

Forum statistics

Threads
942,996
Messages
6,916,805
Members
3,158,767
Latest member
dumpsterrentals37