1. AC Question's Avatar
    Just today, I was transferring pictures from my LG G3 onto the computer. We have Windows 7. The folder froze when I clicked on one & tried to cut and past it to my external hard drive. Then, a pop up told me Internet Explorer has stopped working and another popped up saying it was restarting, then the LG G3 folder and the external hard drive folder close when the pop up disappears. This seems to happen mostly when videos are involved. Internet Explorer was never opened on the computer. What's the deal?
    07-01-2015 10:46 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you sure it said "Internet Explorer"? It probably said "Windows Explorer," which is the file explorer. Try rebooting your computer and seeing if it happens again. Also, make sure your computer is fully up to date--go to the Control Panel>Windows Update.
    07-01-2015 01:25 PM

Similar Threads

  1. How does one unfreeze a Galaxy Core Prime cell phone?
    By AC Question in forum Samsung Galaxy Core Prime
    Replies: 8
    Last Post: 06-20-2017, 10:22 PM
  2. Replies: 6
    Last Post: 07-03-2015, 08:54 PM
  3. Why is my battery percentage giving false readings?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 07-03-2015, 12:42 AM
  4. Replies: 2
    Last Post: 07-01-2015, 01:15 PM
  5. Is there a way to use retired smartphones in my classroom without any carrier plans?
    By Michelle Kennedy1 in forum General Help and How To
    Replies: 1
    Last Post: 07-01-2015, 10:44 AM