1. AC Question's Avatar
    I just bought a Xperia E Dual phone running android 4.1.1 The internet I am using has a WPA/WPA2 password. I cannot connect to internet via wifi. The phone will state "connecting" for around two mins then will say disconnected. I have tried WPS and also have failed. I have tried factory resetting the phone, turn it off and taking out its battery, and restarting modem with no luck. Any suggestions?
    07-06-2015 09:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you set the router to WPA2-PSK/AES? That's usually the best setting for devices. See other tips here: http://forums.androidcentral.com/amb...-problems.html
    07-07-2015 01:59 AM
  3. Emomiime's Avatar
    This is the guest from above. I used the link you gave me above and I have tried those solutions and determined my problem is with the security. Whenever I turn the security off for my modem I am able to connect instantly. I have tried WPA2-PSK (AES) and WPA2-PSK (TKIP/AES) and I am unable to connect to the wifi with both of those options.
    07-07-2015 08:30 AM
  4. B. Diddy's Avatar
    Although it's a much older security protocol, try changing to WEP (if available).

    Have you checked if the router's firmware is up to date?
    Emomiime likes this.
    07-07-2015 10:55 AM
  5. Emomiime's Avatar
    Thank you very much changing to WEP has solved my problem!
    B. Diddy likes this.
    07-07-2015 12:53 PM
  6. B. Diddy's Avatar
    Glad it works! I wonder if this is because the Xperia E is a 2 year-old phone, but that's still not that old ...
    07-07-2015 05:04 PM

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