A
AC Question
I just upgraded to an S6 Edge a couple days ago and the google play store stopped working, so I decided to do a factory reset since I didn't really have anything to loose. After it reset, I selected the language and skipped the wifi settings, excepted the terms and services, but right after the screen that says its setting everything up for first tie use, step 3 of 4 it goes to the screen that says "checking connection..." and it doesn't find one and the 3G symbol has the ring spinning around it, which I think means it's searching for a signal. This is all it says on the screen: "Couldn't sign in. Can't establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care." The only thing I can do is turn the screen on/off, and shut off/restart the phone. Along with the recovery menu for factory reset and all that stuff before turning the phone on. I would of called but seeing as it's 11:15 pm and I'm only 16, it doesn't seem practical. Regardless I'll go into sprint tomorrow and see if they can help for little to no cost.