07-13-2015 09:25 AM
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  1. AC Question's Avatar
    AC Question
    Every time I turn on my Samsung Galaxy Centura , it works for about 10 seconds and it freezes up. It wont let me do the factory reset, what should I do?
    07-13-2015 09:07 AM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Does the same happen with your phone plugged to the charger? Have you already tried removing the battery? The factory reset that you tried, was it from the settings or with the hardware buttons and your phone off?
    07-13-2015 09:25 AM
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