Why would my phone do a master reset on it own - Note 4?

A

AC Question

Around 9:30 last night I plugged in my phone to charge it and laid it next to me. After 5 or 10 minutes, I looked over and it was starting up as if brand new. It continued until I had lost all of my contacts, pictures, apps, etc. I'm not even sure where to look for my backed up data. Any advice? I've only had it about five months..........Thanks.

Donna Redd
 

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