1. AC Question's Avatar
    My Samsung S5 device has a fingerprint scanner to unlock the screen. It was working perfectly, but now it only asks for the alternative password, but I forgot it. I don't want to do a factory reset if it possible, how could I get the fingerprint scanner to be an option again and create a new password
    07-15-2015 10:03 AM
  2. Almeuit's Avatar
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    Sergiusz Jasper likes this.
    07-15-2015 05:42 PM

Similar Threads

  1. Replies: 1
    Last Post: 07-25-2015, 07:48 PM
  2. Replies: 1
    Last Post: 07-25-2015, 07:37 PM
  3. Do I need an Austin cable to transfer movie apps from my S3 to my iPad?
    By AC Question in forum General Help and How To
    Replies: 2
    Last Post: 07-25-2015, 07:35 PM
  4. what is a hand with a star in my notifications bar?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-15-2015, 12:57 PM
  5. Replies: 0
    Last Post: 07-15-2015, 09:35 AM