Can't Backup to Google Photos

John Nose

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Jul 31, 2014
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I haven't been able to backup to Google Photos since July 6. Set up for high quality. Backup service says everything is done but photos app on my phone (GS5) shows the cloud icon with slash for everything since the 6th. I've tried reinstalling, logging out back in etc. Anyone else having issues?

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John Nose

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Jul 31, 2014
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Sorry to hear that but at the same time I'm glad I'm not the only one. Posted this to the Google Photos community on Google+ and the response there was that there is an undocumented upload quota. Found some similar posts at Android Police. Nobody can confirm it though and no info on what the time frame is for it lifting. I'll post here if I find out more.

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John Nose

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This procedure didn't work for me but others have said that it worked for them:

  1. Uninstall Google Photos
  2. Uninstall Google Play Services (I had to disable - think you have to be rooted to uninstall)
  3. Restart your phone
  4. Enable/Install Google Play Services
  5. Install Photos - uploads should now work
 

John Nose

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Still can't upload anything. I created a second account as a test. Everything that hasn't uploaded since July started uploading immediately. Obviously something is locked or blocking uploads on my normal account but I haven't found an answer yet.

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