1. sarahdeez's Avatar
    My phone, a Note 4, received an update to 5.1.1 today from Verizon and never came back on. Technically I don't know if it came back on. It may have come back on and then died. I left alone while it was updating then I wasn't with it for a few hours and when I found it it was dead. It will not charge and will not power up. I have tried all the reset (holding buttons etc) advice online without any success. Does anyone have advice? I suppose I need to try a new battery... It could be just a problem with the battery (i know probably not). But if it is a charging issue, I could then see if it will boot in safe mode once it has some juice.

    Should I take it to Verizon or is there a better place?

    I'm in Hattiesburg, MS
    07-19-2015 10:50 PM

Similar Threads

  1. Why won't my Samsung S4 show on my pc?
    By AC Question in forum Samsung Galaxy S4
    Replies: 2
    Last Post: 07-30-2015, 09:32 PM
  2. Replies: 2
    Last Post: 07-21-2015, 08:22 PM
  3. Why am I losing my emails?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-21-2015, 05:25 PM
  4. Replies: 0
    Last Post: 07-19-2015, 10:38 PM
  5. Why isn't my Bluetooth displaying properly in my 2013 Mazda 3?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 07-19-2015, 10:19 PM