unit wont turn on properly

[AC Question]

unit is fully charged when turning on it comes up with the little android figure and then the second screen which is white with android on it but wont go any further The unit is an asteroid atc64 wifi 4g

 

[B. Diddy]

Welcome to Android Central! It's hard to troubleshoot these off-brand devices. They're more likely to have hardware or firmware defects. If you can, bring it back to the store for a refund, or contact the manufacturer (if possible).