1. AC Question's Avatar
    I was on youtube the other day watching videos, and I woke up yesterday and I cant download apps anymore and when I do it is really slow. I have AVG installed and I dont have any viruses. Ive restarted my phone many times. If someone can help me I really appreciate it
    07-26-2015 07:54 PM
  2. srkmagnus's Avatar
    Are you sure the device has a virus and it's not an issue with the network - home or mobile? Are you having problems using WiFi, or mobile as well? I would suggest resetting the wireless router if it's home and see if that helps. If it's mobile, contact your data provider to see if it's a problem on their side.
    07-26-2015 08:25 PM

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