07-31-2015 08:54 AM
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  1. Julia Dixon's Avatar
    Julia Dixon
    I got my s5 august 2014 and it never updated, still on 4.4.2 version. It would go all the way to restarting and get to around 33% and say "update failed" and turn back on and say that the update had been interrupted. My wifi is strong and always connected. I have no idea what it could be. Also I have it through at&t if that helps any. I'm not very technologically inclined so please bare with me.

    Posted via the Android Central App
    07-28-2015 11:11 PM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by Julia Dixon
    I got my s5 august 2014 and it never updated, still on 4.4.2 version. It would go all the way to restarting and get to around 33% and say "update failed" and turn back on and say that the update had been interrupted. My wifi is strong and always connected. I have no idea what it could be. Also I have it through at&t if that helps any. I'm not very technologically inclined so please bare with me.

    Posted via the Android Central App
    Welcome to Android Central!

    You can try installing Samsung Kies on your PC and do the update through the desktop software.

    Kies
    07-31-2015 08:54 AM
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