07-29-2015 03:49 PM
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  1. AC Question's Avatar
    AC Question
    I just switched from an s5 to an s6 and I am not getting texts from my friend with an iphone. I will get some of her texts but not all of them. Any way to fix this?
    07-29-2015 03:30 PM
  2. Almeuit's Avatar
    Almeuit
    Ensure the below have been done to see if it fixes the issue.

    1. Ensure you disabled iMessage. If you have already gotten rid of your iPhone you can contact Apple to have your account de-associated
    2. Have your friends remove your conversation on their iPhone and start a new one. This could help resolve the issue.
    3. I would also ensure your iPhone using friend has "Send as SMS" enabled in their messages section so they are not sending only iMessage messages since you won't get these.
  3. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Ensure the below have been done to see if it fixes the issue.

    1. Ensure you disabled iMessage. If you have already gotten rid of your iPhone you can contact Apple to have your account de-associated
    2. Have your friends remove your conversation on their iPhone and start a new one. This could help resolve the issue.
    3. I would also ensure your iPhone using friend has "Send as SMS" enabled in their messages section so they are not sending only iMessage messages since you won't get these.
    07-29-2015 03:49 PM
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