No sound for samples

[AC Question]

Hello. Is anyone else unable to hear audio when trying to listen to samples of music or audio books? I have tried getting answers from Audible and Amazon Music, but no answers yet. Thanks.

 

[srkmagnus]

Hello. Is anyone else unable to hear audio when trying to listen to samples of music or audio books? I have tried getting answers from Audible and Amazon Music, but no answers yet. Thanks.

What phone do you have? Also, has this happened with any other audio services?

I would first suggest checking to make sure the volume settings are set to sound. Next, clear cache for the app you are using.

Let us know if those suggestions help.