Still no lollipop

A

AC Question

So I have this Samsung Galaxy Note 3 sm-n9005 and I still haven't got the lollipop update. Why is this happening? Is it my phone's fault or is the lollipop update still not out yet for my device?
 

the tall guy

Q&A Team
Sep 23, 2013
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Hi,

My Dad has a note 3, same model as you quoted and he got the update at the weekend, I know as I had to run through all the changes with him lol. Just keep checking, it should be there soon.
 

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