Updated this morning, now i have a black screen, Galaxy A3

[AC Question]

The phone has asked for a while to update the system, this morning i finally did it, it went through the process without any problems, then locked my phone and when i unlocked it the screen was just black, it is still on and responsive but the screen is just black, really not sure what the problem is, any ideas?

 

[Ian Morgan2]

The following article might be worth reading thro' :-
What to Do When Your Android Phone or Tablet Won’t Turn On
Extract :-
In some cases, your phone or tablet might begin booting, but the Android operating system might crash or freeze immediately.

To fix this, Android can boot straight to a recovery mode menu, where you can perform a factory reset. If your device is booting up before freezing or experiencing other serious problems, use recovery mode to perform a factory reset.

Hope it helps........