1. Sherlocksister's Avatar
    Hi there. My moto g has suddenly stopped saving phone numbers; either by saving them from texts or by inputting them directly into contacts. Tesco asked me to ensure my contacts are saving to phone and not sim, which I think they are. Syncing appears to be working too. When I click 'save contact' it save's the persons number for a few moments but then goes back to just showing their number.
    08-20-2015 01:29 AM
  2. Chris102938's Avatar
    The source of the problem for me was saving as an outlook contact rather than a Gmail contact. I solved that by going to outlook app>settings>click email address>turn off sync contacts
    12-04-2016 10:01 AM

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