1. AC Question's Avatar

    I am using HTC One M7. I have updated my software to Android 5.0.2. After updating I have lost my all data including apps, msg, photos and videos etc.

    I have not taken backup of my data.

    And in play store my apps which I was using before update is also not appearing.

    Can any one tell me how to restore all of it?
    08-23-2015 02:01 AM
  2. thetechnoholic's Avatar
    WOW that's weird i think you lost all your data sorry didn't the installation showed you like a disclaimer or a warning?
    08-23-2015 03:31 AM
  3. nancy jain's Avatar
    No, no warning no disclaimer showed up before update.
    08-23-2015 03:55 AM
  4. Crashdamage's Avatar
    I wish I had better news for you. Anything not saved to your Google account or otherwise not backed up is gone, sorry. There should be a listing of all the apps you installed from the Play store, however. Make sure you logged in with the correct Google account.

    You might want to refer to this for future reference. You can never have too many backups!

    Transferring EVERYTHING - Android Forums at AndroidCentral.com
    08-23-2015 06:57 AM

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