Why doesn't my phone vibrate or ring when i get a text?

[AC Question]

I have a motorola droid razr xt912. i recently installed an update and now it doesn't ring or vibrate when i get a text. It does vibrate when i get a call, tho. And it doesn't send or receive pic/audio (MMS) messages all of a sudden... HELP!!!

 

[B. Diddy]

Welcome to Android Central! Was this an official system update over the air, or did you manually install it? Is the phone rooted?

Try wiping the cache partition: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/93162/p/30,6720,8417/action/auth