A
AC Question
What could be making my phone use 20 gigs of data in 1 week
I got an alert from tmobile that I had used 10 gigs of data in 7 days. I have a Samsung Galaxy Note 4. It also used up 10 gigs of data today in less than 8 hours. So a total of 20 gigs in 1 week. I don't watch videos, don't play music, and use wifi when I am home. I downloaded Onavu and it said that my OS has used up 7 gigs of data just today alone. I've had this phone for a few months and had never had a problem. I only ever use about 5 gigs A MONTH!!! T-Mobile opened up a ticket with their tech department but it's going to take a few days. I turned off my mobile data and am just using wifi until I figure out what's happening. Has anyone ever experienced this? Thanks.
I got an alert from tmobile that I had used 10 gigs of data in 7 days. I have a Samsung Galaxy Note 4. It also used up 10 gigs of data today in less than 8 hours. So a total of 20 gigs in 1 week. I don't watch videos, don't play music, and use wifi when I am home. I downloaded Onavu and it said that my OS has used up 7 gigs of data just today alone. I've had this phone for a few months and had never had a problem. I only ever use about 5 gigs A MONTH!!! T-Mobile opened up a ticket with their tech department but it's going to take a few days. I turned off my mobile data and am just using wifi until I figure out what's happening. Has anyone ever experienced this? Thanks.