1. AC Question's Avatar

    I dont have an access to the data while I am on the phone in the 4G area. But if I move to H+ or H area then I can use them both at the same time. I am sure there should be a solution to this but I am still struggling to find one. Please share if you are familiar with such problem. Thank you in advance.
    08-26-2015 11:34 PM
  2. Rukbat's Avatar
    Since the phone has band 4, check with your local TMobile store and see if they've switched to band 2 or 25 in your area - the phone doesn't have that. If not, see if a new SIM card will fix it, or if your account is provisioned wrong.
    08-26-2015 11:40 PM

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