(galaxy note 5) wifi youtube

[Hector Bernal1]

I have a note 5 verizon version 5.1.1
Model SM-N920v.

And I have a wifi problem with youtube I like to save data so I turn it off and put my wifi on but it disconnects when im on youtube and turns of and on repeatedly.

Is it because I turned of my mobile data? Should I keep it on ?

Posted via the Android Central App

 

[B. Diddy]

Does this happen on any wi-fi network, or just your home network?

 

[Hector Bernal1]

I've checked and it's any network I use.

Posted via the Android Central App

 

[B. Diddy]

Try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-23240

 

[Hector Bernal1]

Nothing really happend still does the same thing

Posted via the Android Central App

 

[B. Diddy]

Does the wi-fi icon actually disappear repeatedly? Or does it stay on, and the YouTube stream just stops intermittently? Do you notice this kind of behavior with other apps that require internet access?

 

[Hector Bernal1]

Yeah the icon turns off and on and no just you tube I've Ben looking in setting but nothing stops it

Posted via the Android Central App

 

[B. Diddy]

If you're in the US, bring it to your nearest Best Buy and ask the Samsung rep there to re-flash the firmware.