09-08-2015 02:23 PM
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  1. AC Question's Avatar
    AC Question
    Hi I have the Samsung gear s and it was working fine with my Samsung s6.
    I recently bought the note 5 SM-N9200. The first difference I noticed id that the gear manager App is now pre installed and can not be uninstalled.

    The app updated and when connected to the Gear s uploaded an update ( software version R750XXU2BOG2)

    Everything work fine until I try to remote connect , when I am out of Bluetooth range as soon as the cellular kicks in I get an error message " Failed to connect to remote server" and tells me to connect via Bluetooth.

    Anyone any ideas ?? I have factory reset both the phone and the watch but made no difference ?

    Any help would be appreciated

    Thanks
    09-02-2015 05:05 PM
  2. Mike Meyer1's Avatar
    Mike Meyer1
    Hey bud, make sure you are signed into your samsung account. If you are not then when your gear s is disconnected from your mobile device it will not establish a connection.

    -Mike (tmo)
    09-08-2015 02:23 PM
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