1. dorriesd's Avatar
    If I have reset my Sony Xperia ZL and it still turns off whenever it feels like it (when battery is at 82%), is there anything else I can try before taking it in for service?
    The last time it shut off, I just opened Album.
    09-03-2015 10:20 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Show us the Settings>Battery graph. http://forums.androidcentral.com/amb...d-central.html. If you see a steep dropoff in the battery level, the battery probably has a dendrite, which means it has to be replaced. http://forums.androidcentral.com/amb...tery-shot.html. If the battery level looks stable, then it may be a problem with the Power button, or a more serious problem with the motherboard. In any of these cases, you'd need a technician to inspect and repair the tablet.
    09-03-2015 12:58 PM

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