Why isn't my galaxie grand prime making any sound?

A

AC Question

Hey, so I just got a brand new galaxie grand prime a few days ago, and the speakers where working fine for about 2 days. But now they only work with headphones. I checked my settings and everything seems fine. It's in sound mode with the volume up... so I don't know. Its the newest update too. Should I maybe bring it back and see if koodo can help me?