1. jamesnorton31@gmail.com's Avatar
    It won't record video at all
    lili Anderson1234 likes this.
    09-06-2015 07:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Do you have "Ok Google" Detection turned on on all screens? This can sometimes hijack the microphone, which can than prevent the video camera from working, since the latter also wants to use the microphone. Go to your Google Settings app, tap Search & Now>Voice>"OK Google" Detection, and make sure From Any Screen is turned off.
    lili Anderson1234 likes this.
    09-07-2015 02:59 AM
  3. andygoldusa's Avatar
    That worked perfectly for me. Fixed the issue. Thanks!
    lili Anderson1234 likes this.
    10-17-2016 11:33 AM
  4. Awesome Sauce1's Avatar
    OK Google is off for me but still doesn't work. Help?
    lili Anderson1234 likes this.
    01-02-2017 12:34 AM
  5. Jaz The Voice jordan's Avatar
    Everytime I try and record it's sending me a message. It's saying I can't record . Audio device may be occupied. I've tried to fix it but it's been unsuccessful.
    lili Anderson1234 likes this.
    10-21-2019 07:14 AM
  6. B. Diddy's Avatar
    Welcome to Android Central! There are other apps that can occupy the Microphone or Camera. Does this happen in Safe Mode? If not, then some app you installed is causing the interference. Look in your system settings to determine which apps have Camera or Microphone permission, and try uninstalling those apps one by one until the problem goes away.
    10-21-2019 04:41 PM
  7. Jimmy Neutron1's Avatar
    My phone has been saying that it can't record a video because some other app is using my mic.... When I went to permissions I turned off basically everything and it still won't work!!!!!
    lili Anderson1234 likes this.
    03-03-2020 05:36 PM
  8. VidJunky's Avatar
    For those still having issues with this, I would try taking camera and microphone permission away from all app.

    Settings>Applications>Permission (Permission Manager) (you may have to open a menu to find this, the 3 dots upper right corner), then navigate to Camera and revoke permission for all apps there. Do the same for Microphone.

    This is all just temporary and won't affect anything other than blocking apps from using these items in the background. When you use the app again or the next time it requires permission to use whichever feature it will simply ask again as if it were the first time. Here is where you have to be a detective though. Each time you grant permission to an app to use the camera or microphone you have to pay attention to if they stop working again. Once you've given permission to the app that was causing you trouble, you'll know because the issue will start again, you can then decide what to do about the app. Is it one that you can do without or do you just have to keep taking permission away from it and only allow it use whichever when you need that app?
    03-03-2020 11:24 PM
  9. belodion's Avatar
    20h later.

    We cannot help you properly if you don't respond.
    lili Anderson1234 likes this.
    03-04-2020 07:49 PM
  10. lili Anderson1234's Avatar
    Help I did all that and it still does not work I have a cool pad phone
    06-13-2020 03:24 AM
  11. VidJunky's Avatar
    Help I did all that and it still does not work I have a cool pad phone
    Forgive my asking, but I noticed the like for my comment so I'm assuming that what I outlined is what you tried, taking permission away from all other apps. Safe Mode would essentially be the same thing, but it might be worth testing the camera in this mode if you haven't.

    What about clearing the cache and data for your camera app? Settings>Apps>Camera>clear cache, data and force stop the app.

    After those two I'd probably clear the partition cache. A little more involved but no ill side effects. To clear the partition cache this link should guide you... https://www.google.com/url?sa=t&rct=...ceVTKf79N6H_5e

    If those three fail a factory reset would be a last resort.
    06-13-2020 05:08 AM
  12. B. Diddy's Avatar
    Help I did all that and it still does not work I have a cool pad phone
    Welcome to Android Central! You're responding to a 5 year old thread, so it'd be helpful for you to give more details, like which phone you have, and what exactly is happening. It's unlikely that you have the exact same situation as the OP (at least, in terms of which phone you have).
    06-13-2020 11:04 AM

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