1. AC Question's Avatar
    I accidently wet my phone but only in the bottom. There was no significant damge but when i try to open any video or music the sound is not on although the ringtone and alarm are working. i tried to turn the volume up but it's not working. The device also turn it down as soon as i turn it up.

    I don't know if i should open the phone back cover or not. i just turn it off and left it on rice.
    09-07-2015 01:31 PM
  2. srkmagnus's Avatar
    Leave the device turned off and let is sit in rice. That's the suggestion many say will help pull the moisture from the inside of the device; however, if damage is already done it likely can't be reversed without repairing or replacing the phone. For this, contact the device manufacturer.
    09-09-2015 12:09 PM

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