1. AC Question's Avatar
    I have a Samsung Galaxy note 10.1 with OS4.4.2 - model number SM-P605.
    I am connected to wifi (my laptop is connected and working so modem is working) but can't download any data. Gmail says not connected. This started a few days ago after I upgraded on KIES
    09-08-2015 11:14 AM
  2. srkmagnus's Avatar
    Do two things:

    1. Reset the wireless router. Even though other devices are connecting this can still be an issue for the tablet.
    2. Forget the wireless network (via the WiFi settings) and reopen then input the password to log back in.

    Let us know how that works.
    09-08-2015 11:45 AM

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