Getting a E on top of S4 instead of a 4G......what does that mean?

[AC Question]

Phone will not connect to 4G....shows an E symbol.

 

[Javier P]

That E means Edge/2G. Check your mobile settings and make sure you have selected 4G as preferred network type. Also, check with your carrier about 4G availability in your area.

 

[dpham00]

You should also check to make sure that you have the proper apn settings for your carrier

Sent from my Verizon Samsung Galaxy Note 5