1. AC Question's Avatar
    After the reset was done I attempted to set my phone back up and when trying to connect to the google store it will not connect with an exsisting google account or a new one. It says it doesn't have a reliable connection and the phone was connected to wifi while doing this. Can someone please help I need my phone.
    09-14-2015 07:11 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Try resetting app preferences. Settings>Apps>menu>reset app preferences. This sometimes helps with Play issues.
    09-14-2015 09:19 AM
  3. kdavis21403's Avatar
    Now it says it cannot establish a reliable connection and has been on wifi since the reset. I tried to reset the app preferences as someone said to do but that also did not work! Please help!
    09-14-2015 12:25 PM
  4. Golfdriver97's Avatar
    Perhaps another reset?

    From my G4
    Android Central Ambassador Team Leader
    09-14-2015 01:41 PM

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