09-18-2015 12:08 PM
tools Reply
  1. AC Question's Avatar
    AC Question
    My moto g fell and broke and the display is not working. I need to give the phone for repair but first i want to reset it to factory settings so all my data is deleted. But to do the hard reset option, the phone needs to be switched off first. Long-pressing the power key only restarts the phone. How do i SHUT the phone off?!?! Please help
    09-18-2015 10:27 AM
  2. Javier P's Avatar
    Javier P
    Ambassador
    Moderator
    As far as I know there's no way to power off just with the physical buttons. Does your screen recognise touch to confirm the power off? If you are after a factory reset you could try signing online with your Google account and do that from Android Device Manager. Do you have it enabled in your phone?
    anon8380037 likes this.
    09-18-2015 12:08 PM
« How to get snapchat update 2015 to work on s3 | My screen stays locked on my moto g 1 st gen. it just did all of sudden? »

Similar Threads

  1. Anyone else not able to adjust the volume settings on any Moto X problem?
    By AC Question in forum Moto X (2013)
    Replies: 1
    Last Post: 10-09-2015, 09:33 AM
  2. HTC PHONE need help getting into my secure text box
    By clarapower in forum Ask a Question
    Replies: 1
    Last Post: 09-20-2015, 01:00 AM
  3. My note 3 battery life
    By bernice062985 in forum Ask a Question
    Replies: 0
    Last Post: 09-18-2015, 10:22 AM
  4. How do I change the day of the week?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 09-18-2015, 10:22 AM
  5. Moto X Style or Xperia Z5? Help!
    By jeesh101 in forum Ask a Question
    Replies: 0
    Last Post: 09-18-2015, 10:20 AM
LINK TO POST COPIED TO CLIPBOARD