1. AC Question's Avatar
    After switching the device on, emails linked through Exchange, and Play Store are accessible, however when any action is taken on these, the email app changes to Gmail with a blank screen, and with Play Store the screen also becomes blank. Additionally, although the system update 5.1.1 has been installed there is still notification that it requires installation. Trying to reinstall does not clear the request to install. Any suggestions to overcome these problems?

    Ian
    09-20-2015 04:54 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! 2012 or 2013? Try wiping the cache partition: http://forums.androidcentral.com/goo...tion-wipe.html
    Laura Knotek likes this.
    09-20-2015 10:32 PM

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