09-22-2015 01:41 PM
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  1. AC Question's Avatar
    AC Question
    Whenever I connect to Wi-Fi, my phone restarts after about 5 seconds. I searched a lot but to no avail. I removed all the syncs to my accounts and also tried changing my device name. I have not tried to restore it to factory settings and would like if it can be solved without it. If it helps, I am using a Samsung Galaxy Note II with Android 4.4.2
    09-22-2015 05:59 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-11018. If that doesn't help, try booting into Safe Mode and see if the problem persists: https://support.t-mobile.com/docs/DOC-11474
    09-22-2015 01:41 PM
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