09-24-2015 05:48 PM
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  1. AC Question's Avatar
    AC Question
    My z3 can find my old simcard, but the new one is not recognized. It does restart when i put in the new simcard, but on the reboot it will not let me put in the PIN and shows the no simcard inserted icon at the top.

    The old simcard works though, I tried factory resetting it.
    09-24-2015 01:30 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you sure the new card isn't defective? Can you try it in another phone? If it still doesn't work, bring it back to the store and ask for a replacement.
    09-24-2015 05:48 PM
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