1. AC Question's Avatar
    Trying to sync my Samsung account but it says sync is turned off. When I pull down the settings, it shows that sync is on. Suggestions?
    09-28-2015 09:35 AM
  2. anon8380037's Avatar
    Are you referring to the master Sync setting when you pull down the notification shade, or going to Accounts - Samsung - Sync settings / options.

    You may have Restrict Background Data switched on in the Data Usage menu, or another power or data saving mode on, though I am not sure if either would affect syncing.

    See if the selected sync options sync while you watch on the Samsung - Accounts - Sync settings screen.
    09-28-2015 10:19 AM

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