Not able to reset my passcode via Google Device Manager on Lollipop on my Moto G (XT1033)

A

AC Question

Not able to reset my passcode via Google Device Manager on Lollipop on my Moto G (XT1033)

Set a passcode for my phone and forgot, and now I am unable to reset this via Google Device Manager.

Can somebody help me with this situation, when I try to reset password ADM says that you already have password in place so not required.

Is there anyway I can reset my password without loosing data.
 

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