1. AC Question's Avatar
    I have 2 phones, the one that is having problems is my cheap work phone, a cheap straight talk LG Model LGL15G

    I'm constantly getting 2 popups, one saying

    "Unfortunately Google play services have stopped working"

    and another that says

    "unfortunately, the process com.google.process.gaps has stopped"

    I've tried everything I could think of. I've tried deleting updates and uninstalling things. I'm not able to delete the updates on Google play services because it's grayed out. I've reset the phone multiple times, my phone won't let me unistall the play store. And for some reason won't let me restore my phone to factory settings. I'm not sure what to do here to fix this.
    10-04-2015 09:48 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    10-04-2015 05:34 PM
  3. Dae97351's Avatar
    Either Google fixes this fast or this is the last Android I buy. Seeing an error pop-up every minute is Not Acceptable. UNFORTUNATELY!
    10-14-2015 06:47 PM
  4. idiot-central's Avatar
    I've had this on two phones now and it is maddening, I've tried all the advice and it sometimes stops it for a day or a week but it comes back at some point like a bad smell. Before somebody says "have you tried xyz" yes I have!!!

    What I want to know is not how to fix it but why the issue raises a large annoying alert that you have to acknowledge effectively stopping you using the phone if you give a damn Google Play services has stopped or not. By all means send an alert - one, not unending, and better still supress multiple alarms and have a single item into notifications.

    How can I get a message to Google to do something and get some acknowledgement that it will be fixed. It doesn't matter if a third party app or anything else is causing it, the alarming system sucks.

    I'm on the verge of going Apple, I've had enough.
    11-05-2015 07:23 AM
  5. Golfdriver97's Avatar
    Sometimes resetting app preferences can fix Play issues. Go to Settings>apps>menu>reset app preferences.
    11-05-2015 07:58 AM
  6. idiot-central's Avatar
    As I said, tried all that in triplicate with glitter on

    Also as I said, I'm not bothered about fixing it just redirecting the moronic alert to somewhere else, anywhere, pluto preferably!
    11-05-2015 10:43 AM
  7. David Silberbrandt's Avatar
    Sometimes resetting app preferences can fix Play issues. Go to Settings>apps>menu>reset app preferences.
    Oh sweet Lawd, that did it for me. I've tried EVERYTHING else. Thank you so much, man!
    11-15-2015 10:52 AM
  8. Nala fregoso's Avatar
    My LGL15GB does that to and my phone keeps on saying that can you please figure out something
    11-27-2015 04:12 PM
  9. IAmBroom's Avatar
    I've had this on two phones now and it is maddening, I've tried all the advice and it sometimes stops it for a day or a week but it comes back at some point like a bad smell. Before somebody says "have you tried xyz" yes I have!!!

    What I want to know is not how to fix it but why the issue raises a large annoying alert that you have to acknowledge effectively stopping you using the phone if you give a damn Google Play services has stopped or not. By all means send an alert - one, not unending, and better still supress multiple alarms and have a single item into notifications.

    How can I get a message to Google to do something and get some acknowledgement that it will be fixed. It doesn't matter if a third party app or anything else is causing it, the alarming system sucks.

    I'm on the verge of going Apple, I've had enough.
    *****-central, you seem to have gotten the very wrong impression that you're on a Google forum, sponsored and run by Android developers. Instead, you are insulting ("*****-Central") people who are just like you - they bought Android phones or tablets, and are trying to use them. If you want to ***** at Google, go somewhere else. And it's not our job to tell you where.
    12-09-2015 02:46 PM
  10. IAmBroom's Avatar
    Juan, what FINALLY worked for me was to install Cyanogenmod as the new operating system for my phone (Galaxy S5), ON the advice of a tech at T-Mobile (my phone company). That didn't work, so I went back, and he talked me through my mistakes: I didn't carefully download the latest versions of all software. IIRC, I needed ADB to install the OS, maybe some bootloader to load the OS, and of course Cyanogenmod. Think of ADB as a sort of File Manager that can talk to your phone when it won't otherwise boot. The bootloader is sorta the booting instructions, like GRUB on Linux or MBR on Windows (I might be wrong about this, but that's what it seems like to me). Cyanogenmod is like installing Linux on what had been a Windows computer...

    Here's one guide to the process:
    How To Install CyanogenMod On Your Android Device

    Best of luck.
    04-16-2016 07:58 PM
  11. Nope Noway's Avatar
    I also have an LGL16C, and have been having a problem with this message popping up at regular intervals. I have done everything I have seen ppl on here suggest to try to fix the issue with no luck. It also appeasers in safe mode.. Please any help to get rid of this would be very appreciated.
    03-13-2017 11:11 AM

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