1. AC Question's Avatar
    Ok, I recently got a Verizon note 4 on ST and everything has worked fine for the last month. This month I accidently forgot to refill my account and so I added my prepaid card the day after it ran out like I have many times before with my old phones. Only now I can text but when I try to make a call I get a Verizon message saying that my number is inactive. I contacted ST and they said my account was fine. Their only advice was to turn the phone off, try calling *22890, and all of the other common ST "fixes." Nothing has worked and I've searched everywhere for answers. I hope someone can please help. Thanks!
    10-05-2015 06:45 PM
  2. Rukbat's Avatar
    Contact them on their Facebook page. The techs there are better than the ones on the phone. It's a problem on their end, so we can't really give you advice - you can't fix the problem.
    10-06-2015 01:01 AM

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