[AC Question]

Everytime I tried to get on anything google it says it has stopped. Can someone please please help. I've tried to clear cache and clear data force stop and restart my phone and still NOTHING. ABSOLUTELY NOTHING IS WORKING. HELP ME!!!!!!

Ms.Pam

[B. Diddy]

Welcome to Android Central! Which phone? Are you sure your Google App is fully updated? Go to the Google Play Store and search for the Google app. Is there an Update button?

If it's already fully updated, then try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.